Online Rent Payments
Save money on postage and never worry about lost mail. Set up one-time or recurring secure bank transfers or eChecks... with NO convenience fees!
24 Hour Repair Hotline
You will talk to a real live trained technician for after hours emergencies who will provide immediate help.
Secure Resident Portal
Your password-protected portal allows you to view your payment history, print rent receipts, make repair requests, and update your information anytime.
Vendor Satisfaction Surveys
In order to ensure we are working with the best-of-the-best when repairs are needed you’ll have a chance to provide feedback after maintenance work is performed.
Response Time Guarantee
Nobody likes waiting for a response, that is why we promise to respond to all communication within 24 business hours.
No Leasing or Renewal Fees Guarantee
We know moving is expensive. Ralston Team Properties does not charge a lease preparation, lease renewal or lease administration fee. The administrative costs of generating your initial lease and subsequent renewals are covered by your Resident Benefit Package.
One Time Late Fee Waiver
We know sometimes life happens. Ralston Team Properties will grant a one-time waiver of a late fee for tenants with on-time payment histories.
Online Pet Profile
Our Pet Profile provides you a secure place online to store all the important information about your pets. Pet Profiles can easily be shared with pet service providers such as veterinarians, animal hospitals, pet sitters and doggie daycares.